The Innovisor diagnostics confirmed that the organization was very hierarchical. 19 of the 20 top go-to people held managerial positions.
Innovisor discovered that the company through the right key influencers – 4% of the workforce – could reach 97% of its employees at the lower levels.
Innovisor data was also matched with employee engagement data. The key influencers were in fact key drivers of engagement. On subjects where they were more engaged, 10% on average, they pulled overall engagement 8% up. On subjects where key influencers were less engaged, -11% on average, they dragged the company down, -8% on average.