A shipping business with 1,500 seafarers on +50 vessels,
supported by almost 500 onshore employees, did not know-how influence and collaboration
were spread between seafarers, onshore staff, and ranks.
Innovisor was tasked to make the invisible visible through an organizational network diagnostics.
Innovisor delivered, among other things, insights on who the key influencers were and
what their influence was on the overall shipping business.
The diagnostics provided crucial insights on how the influence flowed. There were three separate influence networks.
The #ThreePercentRule identified the key influencers among seafarers and onshore staff:
- 2.9% of seafarers influenced 86% of all 1,500 Asian & European seafarers
- 3.2% of onshore staff influenced 89% of all 500 onshore staff
The key influencers among onshore staff had a negative attitude towards working for the shipping business.