July 19, 2013
“With few exceptions, the business models that organizations use to manage processes and people date from the industrial era. They were invented for mass‐production of inputs into outputs and the underlying thinking was elitist and hierarchical. Throughout the twentieth century, managers have adjusted the models but they have not changed fundamentally.

This article is published in Strategic Direction and shows that if attention is not paid to planning for and resolving the issues in the way we work, connect and collaborate, there is a strong probability that entire organizations will be wiped out.

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