FastCompany Resource

June 24, 2020

“Returning to work once the COVID-19 crisis eases will be directed by organizational leaders but truly led by emotional leaders. People with high EQ are crucial to the success of an organization and should be determined and codified in business continuity plans and postmortem reviews.

HR consultancy firm Innovisor created the “Three Percent Rule,” which suggests that the number of informal leaders who drive perceptions among employees can be reduced to as few as 3%. Formal leaders must identify and engage this 3% when making recovery plans, as they influence as much as 85% of an organization.”

In this article, Rick Barr writes about the effect of COVID-19 pandemic and why it’s vital for companies to review and understand what went well, what didn’t, and what they should do differently in the future.

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