“The surprise? This amazing tool [red. Innovisor] identified the most important influencers — who were clearly not the five employees regarded as “critical change agents” by management of the pharma companies. ONA data revealed that those employees selected by management did not, in fact, have strong influence on colleagues.”
In this Forbes article, Ken Makovsky writes about his first encounter with the services provided by Innovisor. In particular, he talks about the #ThreePercentRule and how this will influence work streams as well as how and to whom leadership and others communicate.